Order & Shipping Policy

PRADHANS FINTECH primarily offer digital products, online services, educational content, consulting, and selected physical products. This policy explains how orders are processed and how products or services are delivered.

By placing an order on PRADHANS FINTECH, you agree to this Order & Shipping Policy.

Order Processing

Orders are confirmed only after successful payment
Order confirmation is provided via email and/or on-screen notification
Orders may be delayed or cancelled in case of payment failure, verification issues, or suspicious activity

Delivery Methods

Digital Products & Services

As most of our offerings are digital:

Products are delivered via email, download link, dashboard access, or third-party platforms
Access to courses or digital content is provided directly on our website or through secure platforms
No physical shipping is required
No shipping charges apply to digital products

Physical Products (T-Shirts, etc.)

PRADHANS FINTECH may offer selected physical products such as T-shirts through trusted fulfillment or print-on-demand partners.

Orders are processed after payment confirmation
Products are shipped via third-party logistics providers
Delivery timelines may vary based on location and partner services
Shipping charges (if applicable) will be displayed at checkout

Consulting & Services

Consulting services are delivered via online calls, video meetings, or digital communication
Appointment details are shared after successful booking
Services are scheduled based on mutual availability

Delivery Timeline

Digital Products: Instant to 24 hours
Courses & Access-Based Products: Immediate or within a few hours
Consulting Services: 24–72 hours for scheduling
Physical Products: Typically 5–10 business days (may vary by location)

Delays may occur due to technical issues, order verification, holidays, or logistics partner delays.

Shipping Locations

Digital products and services are available globally
Physical products may be delivered to selected regions depending on logistics availability
Any delivery restrictions will be clearly mentioned at the time of purchase

Order Cancellation

Digital Products: Cannot be cancelled once delivery or access has been provided
Physical Products: Cancellation may be possible before dispatch (subject to approval)
Consulting Services: Can be rescheduled based on availability

All cancellations are subject to our Refund & Cancellation Policy.

Customer Responsibility

Customers must provide:

A valid email address
Accurate shipping details (for physical products)
Correct contact information

PRADHANS FINTECH is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

Failed Delivery / Access Issues

If you do not receive your product or access within the expected time:

Contact us with your order details
We will investigate and resolve the issue as soon as possible

Policy Updates

PRADHANS FINTECH reserves the right to update or modify this policy at any time. Changes will be effective immediately upon posting. For any order or delivery-related queries, Contact Us.

Effective Date: 01 April 2026